Your privacy matters to jll96. This Privacy Policy explains what personal information we collect from Filipino players, how we use it, how we protect it, and what rights you have over your data.
This Privacy Policy applies to all personal data collected and processed by jll96 in connection with the operation of the jll96 online casino and sports betting platform accessible at jll96.app ("Platform"), including all associated mobile interfaces and account management services. This Policy applies to all registered Players and to visitors who browse the Platform without registering an account.
jll96 is the data controller in respect of all personal information collected through the Platform. By registering an account on jll96 or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy. Where jll96 processes personal data on behalf of third-party service providers, jll96 acts as a data processor and such processing is governed by appropriate data processing agreements.
This Policy is to be read in conjunction with the jll96 Terms & Conditions. In the event of any conflict between this Policy and the Terms & Conditions in relation to data matters, this Privacy Policy shall prevail.
When you register for a jll96 account or interact with the Platform, we may collect the following categories of personal information directly from you:
When you access and use the jll96 Platform, we automatically collect certain technical and behavioural data, including:
jll96 uses personal data collected from Filipino players and other users for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating and maintaining your jll96 account, verifying your identity, and managing your account settings and preferences. |
| Service Delivery | Providing access to casino games, sports betting, bingo, and all other Platform services you use. |
| Payment Processing | Processing deposits and withdrawals via GCash, PayMaya, and Philippine bank transfers. Verifying payment legitimacy and preventing fraud. |
| Legal & Regulatory Compliance | Meeting KYC, AML, and other obligations under applicable Philippine gaming regulations. Reporting to PAGCOR and relevant authorities as required by law. |
| Responsible Gaming | Monitoring gameplay patterns to identify signs of problem gambling and administering responsible gaming tools such as self-exclusion and deposit limits. |
| Security & Fraud Prevention | Detecting and preventing unauthorised access, cheating, collusion, money laundering, and other fraudulent activity on the Platform. |
| Customer Support | Responding to enquiries, resolving disputes, and communicating with you about your jll96 account through live chat and email. |
| Marketing Communications | Sending promotional offers, bonus notifications, and updates about jll96 where you have consented or where we have a legitimate interest. You may opt out at any time. |
| Platform Improvement | Analysing usage data in aggregate to improve Platform performance, game offerings, and user experience for Filipino players. |
jll96 processes personal data on the following legal bases:
jll96 does not sell or rent your personal data to third parties. We may share your personal data with the following categories of recipients in the circumstances described:
All third parties with whom jll96 shares personal data are required to maintain appropriate security standards and to process your data only for the purposes authorised by jll96.
jll96 uses cookies and similar technologies on the Platform. Cookies are small text files placed on your device that allow us to recognise your browser and remember certain information across sessions.
You may configure your browser to refuse cookies or to alert you when cookies are being placed. However, disabling essential cookies will affect your ability to use core jll96 Platform features including account login.
jll96 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods required by applicable law and regulation:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised. Where data must be retained due to an ongoing legal proceeding, investigation, or regulatory enquiry, retention will continue until that matter is resolved.
jll96 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or destruction. These measures include:
While jll96 takes commercially reasonable precautions to protect your personal data, no internet-based platform can guarantee absolute security. You are also responsible for maintaining the security of your jll96 account credentials, as described in the jll96 Terms & Conditions.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jll96 will notify affected individuals and relevant authorities as required by applicable law.
As a data subject, you have the following rights in respect of your personal data held by jll96, subject to applicable law:
To exercise any of these rights, contact the jll96 support team at [email protected]. jll96 will respond to all valid data rights requests within thirty (30) calendar days. Identity verification may be required before jll96 processes a data rights request.
The jll96 Platform is strictly intended for individuals who are 21 years of age or older, as required under applicable Philippine gaming laws. jll96 does not knowingly collect personal data from individuals under the age of 21. If jll96 becomes aware that personal data has been collected from an individual under 21 years of age, that Account will be immediately suspended, any funds held will be handled in accordance with applicable regulations, and the personal data will be deleted or anonymised in accordance with legal obligations.
If you believe that a minor has registered a jll96 account, please contact our support team immediately at [email protected].
jll96 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, Platform features, or applicable legal requirements. When material changes are made, jll96 will post a notice on the Platform and update the "Last Revised" date at the top of this Policy.
Where changes to this Policy require your consent, jll96 will seek that consent before the changes take effect. Your continued use of the jll96 Platform following the posting of non-material changes constitutes acceptance of the updated Privacy Policy. We recommend reviewing this Policy periodically.
If you have any questions, concerns, or requests relating to this Privacy Policy or jll96's handling of your personal data, please contact our Data Protection team:
jll96 will acknowledge data-related enquiries within forty-eight (48) hours and resolve them within thirty (30) calendar days where possible. If you are not satisfied with jll96's response to your data complaint, you may escalate the matter to the relevant Philippine data protection or gaming regulatory authority.
Six principles that guide how jll96 handles the personal data of every Filipino player on our platform — every day, without exception.
All data transmitted between your device and jll96 is encrypted using SSL/TLS. Sensitive data — including payment information and identity documents — is encrypted at rest in our secure databases.
jll96 does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is only shared where legally required or strictly necessary to deliver the Platform services you use.
Access, correct, delete, or export your jll96 account data at any time. Our support team processes all data rights requests promptly — typically within thirty days.
jll96 collects and retains only the personal data required under PAGCOR regulations and Philippine AML/KYC law. Retention periods are fixed by regulation — data is deleted when no longer legally required.
In the unlikely event of a data breach affecting your personal data, jll96 will notify you and the relevant authorities as required by applicable Philippine data protection law. Transparent, fast, and accountable.
jll96 only uses cookies that are necessary, functional, or analytics-related. We don't run third-party advertising trackers. You can manage non-essential cookies from your browser settings at any time.
Your data is protected. Your account is encrypted. And thousands of Filipino players across Manila, Cebu, Davao, and beyond are already enjoying jll96. Sign in and see what's waiting for you.
Sign In to jll9621+ only. Gambling involves risk. Play responsibly. By using jll96 you agree to our Privacy Policy and Terms & Conditions.